When you spend £20 or more

Delivery & returns

How can I get free delivery?

Free delivery is available when you spend £20.00 or more.  You will see a free delivery option available at checkout.

How long does delivery take?

Standard delivery takes 3 -5 working days, or alternatively you can choose our Next Day service.

How can I track my order?

Once your orders despatched, you’ll receive an e-mail with details on how to track your order. You can also follow the progress of your doormat order through your account section.

Bespoke orders

We offer a fully bespoke doormat service, including

  • Coir Doormats cut to size
  • Logo doormats
  • Personalised doormats

If you’d like to find out more, you can discuss your requirements with our dedicated team. 

Contact Doormat World

How can we help?

We’re available to assist you with your doormat queries, Monday to Friday, 9 – 5 by both e-mail and phone support.

Call us free from the UK: 03333 444 194

Alternatively, e-mail us with your query: